We require cleared payment before your order is dispatched. At John Jones Clothing we want you to happy with your purchase, it the event that the item you have purchased is unsuitable for you we are happy to refund or exchange, providing it is: If there is anything you would like to tell us, good or bad, please do not hesitate to contact us To all of you, from all of us at John Jones Clothing - Thank you and Happy Shopping! When will I receive my refund? John Jones Clothing is continuously looking to expand and improve its services to the customer. How do I return an item?
With the exception of faulty or damaged goods, if you return your purchase after 14 days of receiving your order, we reserve the right to not offer you a refund. Click below to send us a direct message. To get in touch with the team, please use the eBay messaging system. In the unlikely event of an item being received damaged or faulty you have 28 days from date of despatch to report this to us for Return. We cannot accept liability for goods that get lost or damaged when they are returned, and request that you use a tracked or recorded service. Where do we deliver to: In , John Jones Clothing opened a distribution warehouse, based in Huddersfield, in order to cater for the internet shopper. We are always happy to assist you with any questions you have about your purchase. Returned within 14 days of receiving your order. You have a statutory duty to take reasonable care of our goods whilst they are in your possession and during transit. Over the years John Jones Clothing have seen a great deal of change in the menswear business and have adapted to keep our products and services current. We will instead return your original purchase to you and prior to sending it out, you will be charged the delivery fee that is applicable to the postage for the item s. The product is in the same condition as how you received it. How do I return an item? The company was first established in beginning with a handful of menswear retail outlets based in West Yorkshire, United Kingdom. Your item will usually be dispatched within 48 hours. The retail outlets were successful, however, to enable growth and development, the company branched out to the internet. We plan to continue adding new, desirable products to the John Jones Clothing Store and hope to build a lifelong relationship centred on trust, communication and care with our customers who rely on John Jones Clothing to provide the latest fashion to keep their wardrobes up to trend all year round. To arrange an exchange or refund all we ask is for you to contact us through eBay messages, and we will be more than happy to arrange this for you. If the item you receive is faulty, damaged or the wrong item has been sent, please follow our returns instructions and we shall refund you in full. At John Jones Clothing we want you to happy with your purchase, it the event that the item you have purchased is unsuitable for you we are happy to refund or exchange, providing it is: How will I know when my order has been sent? What is your return policy? PayPal is the only payment method we accept. We strive to meet all of our customers expectations with an expert, quick and friendly service which provides good quality, affordable products. When we receive your item back to us in our warehouse, we will inspect you item and usually process a refund in Hours.
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